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FAST DELIVERY Delivery is usually the NEXT WORKING DAY if you order by 12.30 pm and costs £9.95 plus VAT for any quantity for mainland UK excluding highlands & islands.
PLEASE ORDER GOODS ONLINE and receive an instant invoice. Schools, universities and other public organisations receive instant credit.
SUPPLYING A-BOARDS, PAVEMENT SIGNS, SNAP FRAMES & LOCKABLE NOTICE BOARDS since 1989.
Terms & Conditions
IMPORTANT NOTICE REGARDING SIGNING FOR THE GOODS - Your signature only relates to the ACCEPTANCE of the package and in no way relates to any DAMAGE of the goods. Please check the outer box visibly on arrival for any damage before signing. If it is bent or there is a hole in it please sign for as damaged. If the driver will stop to let you check the contents of the box that is ideal but not always possible. TNT drivers should wait for you to check. UPS drivers will not. In any case please sign for as 'unchecked'.
Please open the box the SAME DAY and inspect the goods and let us know the same day of any problems because if damage is found later we cannot claim with the ouriers.
DAMAGE Please email us a photo of the damaged box and damaged goods the same day as received. This is evidence that we need to show the couriers for compensation.
Please read the descriptions carefully and ensure you are ordering the correct product and size of product as it is costly for you if you change your mind. Returning the goods is at the customers cost/responsibility and we suggest you insure the delivery. Any returned goods must be in perfect resellable condition in the original packaging including boxes and bubble wrap. There is a £25.00 restocking/warehousing/administration fee and we check the goods to see if they are in a resellable condition before we can exchange/refund. We will also debit you with the original delivery cost. Please ask us for the returns address which is different from our main address. The cost all adds up so please read our detailed product descriptions carefully. RETURNS FOR ANY REASON CANNOT BE ACCEPTED OVER 48 HOURS FROM DELIVERY DATE.
As this is a Business-to-Business website (which includes parish councils, churches etc) it is not governed by normal distance selling regulations for the consumer or private buyer. There is no automatic right to a seven day exchange of product or refund.
In the unlikely event that the goods are faulty in manufacture we will arrange collection and upon inspection and at our discretion arrange a credit or an alternative product. This is very unusual.
By making payment through our online facility you are legally bound by these terms and conditions. Your statutory rights are not affected - i.e. that the description fits the goods, they are of satisfactory quality and are fit for purpose. (Note, we strive only to offer quality tried and tested products and supply the most informative product descriptions).
Sage Pay, the UK's leading payment gateway provider handle the payment of your order and all transaction information is encrypted using 128-bit SSL certificates which is the highest level of data protection available. No cardholder information is ever passed unencrypted.
Your name, address, telephone number and email address are not passed to any third party. Your credit card details are not kept on file.
We assume you will determine the suitability of the product ordered and accept any liability for loss or damage etc.
Goods remain the property of Graphic Pavement Signs Ltd until paid for in full.
The goods will be free from defects and component failure caused by faulty manufacture for a period of six months from date of purchase. The Premium locking notice boards and Vitincom post mounted notice boards are covered by a 5 year warranty for normal wear.
Your signature only relates to the ACCEPTANCE of the package and in no way relates to any DAMAGE of the goods. Please check the outer box visibly on arrival before signing. If it is bent or there is a hole in it please sign for as 'damaged'. If the driver will stop to let you check the contents of the box that is ideal but not always possible. TNT drivers should wait for you to check. UPS drivers will not. In any case please sign for as 'unchecked'.
Please open the box the SAME DAY and inspect the goods and let us know the same day of any problems because if damage is found later we cannot claim with the couriers.
We use UPS and Tuffnells for our 'signed for' courier mainland deliveries (excluding highlands) as our products are mainly bulky and heavy. Standard delivery is usually next working day if goods are ordered by 2.30 pm and costs £9.95 but this is not guaranteed. No weekend deliveries. This is a flat rate cost per order irrespective of quantity of goods ordered. VAT applies to all delivery costs.
The delivery costs for offshore islands and the Scottish Islands are more expensive. You are lucky to live in these locations but they are far away and cost more...Sometimes it depends on the number of packages we send. Please contact us for your order requirements and a delivery post code and we will give you a quote for the delivery.
Your delivery needs to be signed for (it can not be left in a porch etc) and will usually be delivered from 8.30am-6.00pm, Monday to Friday. Weekend deliveries are not available. If you cannot be in to sign for it we can deliver to another address which you can specify on the online order form. The couriers do not carry mobile phones so cannot call you in advance.
WE DO NOT EXPORT THESE GOODS OUTSIDE THE UK INCLUDING IRELAND.